Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Indian Orchard come from postal codes 01151.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 122,151 ratings
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Problems in the last 24 hours in Indian Orchard, Massachusetts
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Indian Orchard and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 21: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 06:00 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Indian Orchard, Hampden County, Massachusetts
The most recent Comcast Xfinity outage reports came from the following cities:West Springfield, Indian Orchard, Springfield, Holyoke, Chicopee, Wilbraham and South Hadley.
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| City | Problem Type | Report Time |
|---|---|---|
 West Springfield | Wi-fi | |
| Indian Orchard | ||
| Springfield | Internet | |
| Holyoke | Wi-fi | |
| Chicopee | Internet | |
| Holyoke | TV |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Indian Orchard, Massachusetts
Latest outage, problems and issue reports in Indian Orchard and nearby locations:
- Joel McAuliffe (@JoelforChicopee) reported fromChicopee Falls, Massachusetts
In Chicopee, we know first-hand how big corporate monopolies like Charter Spectrum do business — and it’s the same for Comcast, Verizon, and all the others. They force people to pay ridiculous prices in exchange for poor service because they know consumers have no other options.
- Chris O’Brien 🤙🏻 #Billsmafia (@ChrisOB413) reported fromSpringfield, Massachusetts
@Xfinity so help me God, why am I getting terrible internet AGAIN?!
- Kola Champagne Papi (@CalebCruzado) reported fromSpringfield, Massachusetts
@Xfinity has had four, I’m now waiting on my fifth technician to come fix the WiFi at my house. And it’s the same problem every single time. Please count your days.
- Julieee (@DancerJulieee) reported fromSpringfield, Massachusetts
@Xfinity I have experienced awful internet for two months now and have been on the phone with your support team every other day. Nothing has been resolved. I’m a teacher doing remote learning and I need my internet working
- Jon Snow (@mattdupont17) reported fromSpringfield, Massachusetts
@PinkGlitterRain @JaniceKapner @TMobile Nice! Xfinity mobile uses Verizon cell service and they don't have a down payment for pre-ordering the Note 20 Ultra. I wish I was a celebrity so more people could read this
- Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
I think Xfinity is legit stumped, because speeds directing to Xfinity-related servers are still just fine. But YouTube is broken. Some websites don’t work. I’m afraid to turn on my Xbox One or Switch, since they probably can’t connect at dial-up speeds.
- Ryan Borges (@ryanborges24) reported fromSpringfield, Massachusetts
@jeff_gluck Xfinity race yesterday proves how terrible this package is.
- Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
@Xfinity A tech visit is already scheduled for tomorrow AM, which will hopefully solve the problem. Connectivity has been inconsistent since the service began a little over a month ago, and phone/chat tech has no idea why.
- Kola Champagne Papi (@CalebCruzado) reported fromSpringfield, Massachusetts
The Comcast girl just said “ I’ve noticed you’ve called everyday about the same issue “ so why haven’t you sent out a technician blood
- Jayson Sanchez | J Fonz ⚡️ (@JaySan2k1) reported fromSpringfield, Massachusetts
@comcast did you know your #comcast #customerservice is horrible? We waited 25 min to speak with someone... then got transferred twice because the agents didn’t understand what our inquiries were... @comcastcares
- Beach Mom (@CeceCalabrese) reported fromAgawam, Massachusetts
@Outlander_STARZ Too bad I can’t watch it even though I pay through the nose for my Starz channel on Comcast. #ripoff
- 👑Disgruntled Pasta Shape King👑 (@Fluffysaur) reported fromSpringfield, Massachusetts
Damn like I really couldn't sleep so I pulled out the handy dandy old ass tablet we have. Pulled up that old ass Xfinity stream service and tried to catch up on sh*t. But it truly duly just updated on me and logged my ass out from the phantom account I had. Damn.
- Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
Having to miss at least a day of work because of @Xfinity problems is incredibly frustrating. Had to cancel an extra help session with some students and am leaving the teachers I work with in a rough spot.
- Mara Chapin (@marachapin) reported fromLudlow Center, Massachusetts
@kaaaaylee Same! It’s a dish service or spectrum/xfinity in wmass. My hometown is starting their own fiber through the electric company, which is pretty awesome. But Spectrum is the worst by far... outdated cable, terrible pricing and outages without warning.
- Kola Champagne Papi (@CalebCruzado) reported fromSpringfield, Massachusetts
@Xfinity my wifi is down AGAIN
- Tami Goodstein (@fanbosox) reported fromNorthampton, Massachusetts
@comcastcares #metoo no response? You’re not very good at customer service.
- Theodore Paradise (@t_j_paradise) reported fromNorthampton, Massachusetts
.@Comcast internet down. Again. Calling. Again. After a hard reset.Automated Comcast: would you like us to perf a reset?Me: no already did that C: perform reset yes or no?Me: no I already didC: a reset is helpful, perform the reset?Me: I already did?C: ready 4 reset?Fine
- Nathan Blais (@nateblais_) reported fromSpringfield, Massachusetts
@Xfinity has t h e worst customer service of all time lmao
- Kenz (@kenzloren) reported fromSpringfield, Massachusetts
Xfinity gotta be the worst cable company ever I pay the bill and all of a sudden all the boxes stop working what kind of backwards sh*t is that
- Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
Wow, @Xfinity sure is quiet tonight while its internet service in at least the northeastern US is broken. Less than 2Mbps down on a 300Mbps plan, and I’m not alone. What’s happening in Philly? Any public acknowledgement? Any “We’re working on it?” No? Nothing?
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Kathy Quinn (@KQ0987) reported
@comcast i have been a customer for many, many years. I have had no WiFi for 5 days. Today a tech came to my house for 6.5 hours couldn’t solve the problem! Spoke with a supervisor who was extremely unhelpful and rude! I can’t get answers or help! @comcast can anyone help????
- TracyFromJax ✌🏼☀️🐚 🌴 🦀 🐆 😼 (@tracyfromjax) reported
@JasonHuckLewis Is it Comcast? I always threaten them with cutting them off because the outage is preventing me from earning a living. Ask your nearest neighbor if you can join their network until yours is fixed. If they like you, they might say yes!
- JoKing (@joking1202) reported
@Xfinity FIX YOUR APP!!!!!!
- irene (@IInir26) reported
Oh wait! Except, it just so happened my internet was working fine until this guy with a Comcast sticker on his truck was just parked right in front of my building! Sounds like conspiracy theory, right? @Xfinity but hey, the way you guys could care less about your customer,
- Nanette.Murphy (@nanettemariem) reported
@Xfinity - for the love of oden- fix the Internet and provide reliable and consistent service!
- Jake (@Procis1on) reported
Lol in a chat with @Xfinity live support, refused to connect me to a supervisor and when I leave chat to talk to someone new my Internet randomly drops
- Amanda Rose Marie - Starsgirl9 (@Starsgirl_9) reported
@BCis4Life Those who have the channel are lucky. Xfinity sucks lol
- Will Reynolds Young (@WReynoldsYoung) reported
@comcast I’m trying to find out if service is available at an address. Your website says the address is invalid. Google Maps has the address just fine and it’s not new.
- J_dog321774 (@dog321774) reported
@NYRangers What happened Xfinity is garbage I can’t watch
- James Haus (@SoylentHHH) reported
comcast download caps are weirdly pushing me back into the DVDS and movies I never watch.
