The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 493 |
| Houston, TX | 402 |
| Philadelphia, PA | 251 |
| Seattle, WA | 205 |
| Washington, D.C., DC | 190 |
| Atlanta, GA | 181 |
| Denver, CO | 176 |
| Sacramento, CA | 138 |
| Indianapolis, IN | 104 |
| Minneapolis, MN | 101 |
| Detroit, MI | 99 |
| San Francisco, CA | 95 |
| Brooklyn, NY | 91 |
| Portland, OR | 88 |
| Miami, FL | 78 |
| Pittsburgh, PA | 73 |
| Orlando, FL | 70 |
| Boston, MA | 70 |
| Oakland, CA | 56 |
| Charlotte, NC | 53 |
| Baltimore, MD | 51 |
| Jacksonville, FL | 44 |
| Tampa, FL | 43 |
| Salt Lake City, UT | 39 |
| Albuquerque, NM | 38 |
| Phoenix, AZ | 37 |
| Tacoma, WA | 37 |
| New York City, NY | 35 |
| Reno, NV | 33 |
| Dallas, TX | 32 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
god of tapas (@DaveyBigLeagues) reported @alexander_oneil @adayday7 @bauerpowerhour3 Alex do not be upset. Other Alex only gets to drink lukewarm coors at stand w sweat covered Staten Island garbage pails and has never known the joys of xfinity. He’s a sad boy but hopefully he will learn
- Default Delphox (@DelphoxIs) reported
@Xfinity I hate your internet it sucks and i wish Fios was in my area so i could trash you
- Andre de Oliveira (@FoxMacloud) reported
@DavidManners People might hate peaco*ck, don’t wanna use another service, don’t like Comcast, hate the letter P, hate change, are unreasonable, are stealing Netflix from a friend who doesn’t have Peaco*ck, the list goes on.
- Ivey McClelland 😷😷😷😷😷 (@iveyjanette_207) reported
@ForzaCorrado @achs_fred Comcast should be fined for forcing NBC to show that damn game.
- Antigone Barbieri/Pandean (AKA Kara Barbieri) (@PandeanPanic) reported
I swear to ******* god I’m typing in my with password correctly. I know it’s in order, there’s no letter missing. But obviously there’s SOMETHING bc I keep getting told it’s wrong. I want to ******* cry. I’m so done. **** you xfinity. I have actual **** I need to do. Get *****.
- SHOWTIME ™️ (@LakerAffiliate_) reported
@xfinity I need to cancel nba league pass
- Matt Hedman (@matthedman) reported
@czabe Oddly, I was having no such problems from Eastern Washington state, but it's probably because I'm streaming via Sling through the Xfinity app instead. Sorry that the broadcast got ****** up on your end. But at least it wasn't more of a drop off than the Eagles going to Sudfeld.
- Troy (@DieterTroy) reported
@jasondunn @CenturyLink @Xfinity Same situation here in #MacombTwp ! Only Xfinity (coaxial, up to 1GB but with data caps and upload limits) or AT&T DSL (limited to like, 10Mbps down). It's insane that certain areas in our area are limited to this.
- Marge Collins (@copcollins) reported
@Comcast. I lost internet connection all day. How to fix it? I have reset router, nothing. Messages on the screen are in Japanese or Chinese language
- Quint McDonald (@Quint02171852) reported
@alexdatig Look at who owns these media outlets and you can clearly see that this garbage is coming from AT&T Comcast and many other huge companies. They own the media. CNN sucks and so does MSNBC
- Andrew Dize (@Andydrewdrew) reported
I'm not sure if everyone is aware of this but if you're an Xfinity customer, Peaco*ck Premium (w ads) is included in your service. This includes internetc only plans too. So you can still watch The Office plus a ton more stuff that's not even on Netflix at no extra charge
- mistagatti (@mistagatti) reported
“I love my job” said no @comcast customer service employee, ever. #RealTalk
- Walter Hickey (@WaltHickey) reported
flexing this game is the dumbest decision made by NBC since they decided to name the streaming service that would define the fate of the entire comcast corporation after an elaborate pheasant
- Not Dan Snyder’s Washington (@dubhlinder) reported
@comcastcares what is this bullsh*t with an outage in Ashburn VA? During the middle of the NFL is unacceptable.
- Nicole Berardi (@Nicoleeberardii) reported
@xfinitymobile I signed up for xfinity mobile when they were offering a $50 visa gift card, which I never received? Order number 335094359
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